Welcome to the Managed Mental
Health Care Program for the Salvation Army Central Territory. If you,
your spouse, or a member of your family requires mental health counseling,
please read the information below carefully.
In an effort to protect
confidentiality and ensure cost effectiveness, The Central Territory entered
into an agreement with Campion, Barrow and Associates (CBA) in 1996 for the
purpose of giving professional oversight to the mental health needs of The
Salvation Army personnel and their families.
The program has had great
success, and Officers have found qualified Christian based counseling when
needed.
Statements for
counseling are sent to the Health Services Officer for payment to the
counselor. No other information is shared with THQ, DHQ or other
leadership. Campion, Barrow and
Associates will oversee the actual management of the counseling cases.
The benefit to the Officer is confidential treatment that is goal-directed
from a therapist who is familiar with The Salvation Army. The benefit
to the Salvation Army is effective therapy which is also cost effective.
The following procedures
must be followed to ensure receipt of Managed Care benefits and maintain
positive and professional relationships with Therapists:
1. The Officer should
first contact Campion, Barrow & Associates at (800) 292-3399 to see if their
immediate need can be served through the Officer Assistance Program.
If in-office counseling is warranted or explicitly requested, CBA will
provide a referral to a therapist in the Officer’s area.
2. The Officer will
contact the Therapist and make an appointment. The initial
consultation is covered in full. No Co-pay should be paid.
3. The officer is
permitted to continue the therapy relationship as long as the counselor is
faithful in completing necessary documentation and progress is noted. If
the officer has any problems with the counselor, this should be 1st
addressed with the therapist. If the issue is not resolved, then the office
should contact CBA for further assistance.
What if the Managed Care
Program does not have an approved Christian Counselor in my area?
In some rare cases, a
Therapist may not be located close to your area. In those cases,
Campion, Barrow and Associates is willing to work with the Officer to find
the most qualified help. CBA has several nation-wide referral sources
to try and find a Therapist in your area. Once an appropriate
counselor has been found close to the Officer, CBA will contact the provider
to see if he/she is willing to participate in the Salvation Army Managed Care
Program. In most cases, this method is successful; however, if the
Therapist declines to participate in the program, the Officer is responsible
for all charges incurred for counseling.
What if I find a
Counselor in my area that I want to go to, but he/she is not apart of the
Managed Care Program?
If an officer would like to
see a particular Counselor, and he/she is not an approved provider in the
Managed Care Program, the Officer should call Campion, Barrow and Associates.
CBA will contact the desired provider to arrange for Counselor participation
in the Managed Care System. If the Therapist agrees to the contractual
conditions, the normal procedure, which is outlined above, should be
followed.
Dear Therapist……..This
information is to introduce you the Salvation Army Managed Care Program. Campion, Barrow and Associates (CBA) serves as a communication link between
you, the Therapist, and The Salvation Army. CBA’s involvement will
help ensure confidentiality. We will only report dates of treatment
and the ability to function as an Officer to the Secretary for Personnel at
The Salvation Army Territorial Headquarters.
The following .pdf attachment
contains all the necessary forms needed to begin and continue in the
program. The forms may be printed from your browser and photocopied,
as you need them.
Included in the attachment
are as follows:
Managed Care Guidelines for
Therapists
Outpatient Intake Summary
Form
Outpatient Summary Form
Closing Summary Form
Schedule of Fees
Our staff is available to
answer questions and support you and the officer. Thank you for your
willingness to work with The Salvation Army Managed Care Program.
Please
call us immediately if you have any questions regarding this program.
We have a toll free number for your convenience: (877) 327-9002.
Or, you may e-mail your Managed Care contact Tony Merritt, LSCW at
managed_care@campionbarrow.com.